Head Of Operations

Sobre a oportunidade

Head Of Operations - Set up, monitor, and improve KPIs as well as motivational frameworks for Team Leaders and their teams to achieve regional goals. Oversee day-to-day operations and ensure quality through tools such as performance analytics, QA frameworks, checklists, and roadmaps. Manage team budgets and ensure cost efficiency. What we expect from youManagement of Operational teams over 50 ppl (including experience of managing 3-4 Team Leaders and Heads)Experience in Sales, Contact Center, C…

Área e competências