Team Leader Service Desk - SR

Sobre a oportunidade

As a Team Leader - Service Desk , you will make an impact by leading daily Service Desk operations, ensuring the delivery of high-quality IT support services aligned with service level agreements (SLAs), operational goals, and customer satisfaction targets. You will be a valued member of the Digital Workplace team and work closely with support analysts, technical teams, clients, and operational stakeholders to drive service excellence and continuous improvement. In this role, you will: Lead an…

Área e competências